BULX.COM SHIPPING POLICY
1.) Shipping Location Restrictions - As most of our inventory is oversized, we cannot ship to post office boxes. We only ship to the continental United States at this time. We cannot ship to Alaska or Hawaii, nor can we ship to international locations.
2.) Receiving - We ship most orders through UPS, and larger orders by freight. Smaller orders can be delivered without a receiving signature at the discretion of the customer. If you authorize the shipping company to leave the package without a signature, BULX.com cannot be held liable for damages during shipping. Orders over $350 and all freight shipments will require a customer signature. If your order is undeliverable because your delivery address is incorrect, you will be responsible for shipping both ways. Additionally, the shipper may assess incorrect address fees. If assessed, these fees will be the responsibility of the customer. Any additional shipping costs or fees will be charged to the credit card associated with the order. Please make sure that your shipping address is correct!
3.) Order Delivery Time - You will be notified by email to confirm your order at the time of purchase. Many items that we sell are in stock; some are special orders. Our in-stock orders will arrive at the customer within 1 to 7 business days, while our special orders may take 6-8 weeks. You will be notified by a second email when your order is shipped.
4.) Canceling Your Order - If you wish to cancel your order, please contact us as soon as possible at firstname.lastname@example.org. Orders will be canceled if items have not been shipped. If items have shipped, you must follow our standard return procedures. If you refuse delivery, we will refund the item cost minus any associated shipping fees. If Free Shipping was applied to the order, all of our shipping costs will be deducted from the refunded amount.
5.) Shipping Confirmation Emails - We will send you a shipping confirmation email when all or part of your order leaves BULX. We will also send you a shipping confirmation email after all packages in your order have shipped. You can check the status of your order anytime in My Account.
BULX.COM RETURN POLICY
1.) Return Procedures - Each customer must contact us prior to any return. Return and/or exchange of merchandise must take place within 21 days of receipt of product. All products to be returned must be in original condition, including packaging, documentation, warranty cards, manuals, accessories, etc. The product's original factory seal must be intact. All refunds will require a return authorization number (RMA) issued by Bulx and the item must be shipped back with a tracking number for inspection and processing prior to refund. If an item is shipped back to us without a tracking number there is no way for us to verify it was shipped if we do not receive it. You can expect to receive your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). Merchandise that is not defective may be returned for a refund in the amount of the item's purchase price minus the shipping cost and a restocking fee of 15% of the purchase price of the item. If the order qualified for free shipping we will withhold and not refund the shipping and handling costs incurred by Bulx. We reserve the right to decline any return or exchange where the product is not in acceptable condition. Defective products are eligible for exchange only. In order to continue to offer the lowest prices on the internet, we cannot provide refunds for opened products that are not defective nor can we refund freight or handling charges. The terms of our return policy may change without notice. If you have any questions, please email email@example.com.
If there is a problem with your order that was the fault of BULX, we will take the necessary steps to make it right. We will be happy to reimburse the customer's economy ground return shipping costs in the following situations, provided the customer includes proof of the charges paid:
* -The product received was not what was ordered
* -The product received was defective (and you have contacted us within 21 days of receipt)
In all other circumstances the customer is responsible for all shipping costs.
BULX.COM REFERRAL PROGRAM POLICY
For every new friend you invite to BULX you'll receive a $15 credit to use on the site after your friend's first purchase is shipped. There is no limit to how many friends you can invite or how many credits you can earn. Friends can only accept one invite to BULX. If a friend accepts an invite from someone else, you will not be credited for that invitation.
Credits may be redeemed only for the purchase of merchandise on the BULX website and may not be used for the purchase of gift cards or services. Credits are not transferable and may not be combined with credits belonging to others. At no time may you purchase, sell or barter any credits. Credits have no cash value. They are promotional in nature and are issued without any exchange of money or value from you. As such, credits do not constitute property and you do not have a vested property right or interest in the credits. BULX will notify you when any credits are posted to your account.
BULX reserves the right to change the terms and policies of this offer at any time without notice. BULX further reserves the right to suspend or terminate the account of any user it believes is engaged in fraudulent, illegal, or inappropriate conduct in relation to this offer including, without limitation, creating fictitious, alias, or duplicate accounts to obtain credits.
BULX.COM TERMS OF SERVICE - PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
1.) Copyright - The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of BULX.com. The collective work includes works that are licensed to BULX.com. Copyright 2003, BULX.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with BULX.com or purchasing BULX.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with BULX.com or to purchase BULX.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by BULX.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
2.) Trademarks - All trademarks, service marks and trade names of BULX.com used in the site are trademarks or registered trademarks of BULX.com Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, BULX.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. BULX.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. BULX.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
3.) Limitation of Liability - BULX.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if BULX.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
4.) Typographical Errors - In the event that a BULX.com product is mistakenly listed at an incorrect price, BULX.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. BULX.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, BULX.com shall issue a credit to your credit card account in the amount of the incorrect price.
6.) Use of Site - Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a BULX.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us in the event of any unauthorized use of your account or other breach of security.
7.) Participation Disclaimer - BULX.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, BULX.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, BULX.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to BULX.com in its sole discretion. Indemnification You agree to indemnify, defend, and hold harmless BULX.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
8.) Third-Party Links - In an attempt to provide increased value to our visitors, BULX.com may link to sites operated by third parties. However, even if the third party is affiliated with BULX.com, BULX.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of BULX.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, BULX.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
9.) Accuracy of Content; Limitations on Quantity - Excluding Member Content, the information on this Site is believed to be complete and reliable; however, the information may contain typographical errors, pricing errors, and other errors or inaccuracies. We will use reasonable efforts to correct errors as soon as practicable. We reserve the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies, or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped, or received, except as prohibited by law ). We also reserve the right to limit quantities (including after an order has been submitted and/or acknowledged) and to revise, suspend, or terminate an event, promotion, or Sale at any time without notice (including after an order has been submitted and/or acknowledged). The inclusion of any products or services on this Site at a particular time does not guarantee that the products or services will be available. If a product offered by us is not as described, your sole remedy is to return it subject to the terms of our return policy.
The following terms and conditions apply to the applicable features on the Site:
(a) Membership Rewards. On shipment of each Qualifying Order (defined below) your account will be credited with a reward of fifteen dollars ($15.00 USD) or such other amount as may be posted from time to time (the "Reward"). A "Qualifying Order" means the first order for merchandise on the Site placed by an individual whom you sponsored, who followed your personal referral link to the site and signed up without navigating away from the signup page. Rewards may be redeemed only for the purchase of merchandise on the Site and may not be used for the purchase of gift cards or services. Rewards are not transferable and may not be combined with Rewards belonging to others. At no time may you purchase, sell or barter any Rewards. Rewards have no cash value. They are promotional in nature and are issued without any exchange of money or value from you. As such, Rewards do not constitute property and you do not have a vested property right or interest in the Rewards. We will notify you when any Rewards are posted to your account. At our option, Rewards may expire eighteen months after the date of issuance. We reserve the right at any time in our discretion, and without prior notice, to discontinue the Rewards program or to add or change Rewards program rules, terms or conditions, including changing expiration periods or Rewards values for existing or future Rewards credits.
(b) Return Credit. Items that have been returned for a BULX.com merchandise credit will be refunded in the form of a merchandise credit (a "Merchandise Credit") at the original purchase price, plus applicable sales tax, and, if applicable, the return shipping charges will be deducted from the amount of the Merchandise Credit. Merchandise Credit may be redeemed only for the purchase of merchandise on the Site and may not be used for the purchase of gift cards or services. Merchandise Credit is not transferable and may not be combined with Merchandise Credit belonging to others. At no time may you purchase, sell or barter any Merchandise Credit. Merchandise Credit is not redeemable for cash, unless required by law. The obligations represented by outstanding Merchandise Credit may at any time be assigned to and assumed by any affiliate of, or successor to, the present or any future owner of the BULX.com website, or any third party under contract with such present or future owner. You, as a Member, expressly consent to and authorize any such future assignment and assumption of outstanding Merchandise Credit obligations, and you agree to look solely to such assignee in the event of any such transfer.
(c) Return Refund. Items that have been returned for a refund to your original form of payment will be refunded (a "Return Refund") at the original purchase price plus applicable sales tax and the return shipping charges will be deducted from your refund. Please note that in connection with the Return Refund, a refund to your original form of payment includes restoring any prior Merchandise Credit or Membership Rewards that you may have used for your purchase to your BULX.com Member account.
(d) Credit Balances. Any credit balance (including a Reward balance and/or Merchandise Credit) will be automatically applied to your next purchase of merchandise from the Site and the order of redemption of such credits will be determined by BULX.com. If your account and/or membership is terminated for any reason, any credit balances in your account may be cancelled, except as prohibited by law. Account balances are determined by BULX.com and such determination is final.
(e) Text Messages. If you provided us with your mobile phone number, you must have a text messaging-enabled mobile device with a text messaging plan in order to receive text messages from us. This service is free from BULX.com but charges from your carrier for usage may apply and you are responsible for all such charges.
(f) Member Email and Postings. The Site may provide Members with the ability to send email messages to others and to post messages on the Site. You are solely responsible for your account, password, profile, messages, notes, text, information, opinions, ideas and any other content you post, upload, submit, publish, or display (hereinafter "post") on or through the Site, or transmit to or share with other Members (collectively, the "Member Content"). Any Member Content that is posted will not be treated as confidential. BULX.com has the right but not the obligation to monitor and decline, edit, or remove (without notice) all or any portion of any Member Content for any reason or no reason. If BULX.com chooses at any time, in its sole discretion, to monitor Member Content, it still has no responsibility for the Member Content or for the conduct of the Member posting Member Content or to edit or remove any Member Content, except in compliance with Section 14 below. If you are involved in a dispute with one or more Members of BULX.com, you release BULX.com (including its officers, directors, affiliates, and employees) from claims, demands, and damages (actual and consequential) of every kind arising out of or in any way connected to any dispute. When you post or otherwise make available any Member Content for inclusion on any part of the Site, you are hereby granting BULX.com an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, transmit, reproduce, adapt, modify, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), create collective works and distribute such Member Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Site or the promotion thereof, or for BULX.com's (and its successors' and affiliates') business including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) in any media or distribution method (now known or later developed), to prepare derivative works of, or incorporate into other works, such Member Content, and to grant and authorize sublicenses of the foregoing. You represent and warrant that you will not provide any Member Content to which you do not have the full right to grant the license specified in this Section 3(e). You waive all moral rights in the Member Content which may be available to you in any part of the world and confirm that no such rights have been asserted. You represent and warrant to BULX.com that BULX.com is free to exercise its rights to and/or implement your Member Content if it so desires, without obtaining permission or license from any third party and without reference to you or any other person.
All Member Content is the responsibility of the Member, not BULX.com. In addition to the restrictions set forth in Section 1, you agree not to use the Site to post content or other communications that contain (i) political, libelous or otherwise unlawful, abusive, or obscene material; (ii) advertisements of any kind; (iii) personal information (such as social security numbers, addresses, phone numbers, etc.); (iv) confidential information of BULX.com, its parent, subsidiaries, or affiliates; (v) any chain letters, pyramid schemes, spam, contests, or promotional material; (vi) messages that offer unauthorized downloads of any copyrighted or private information; and (vii) information similar or related to the foregoing. You further agree not to send email invitations to join the Site (each, an "Invite") to people who do not know you or who are unlikely to recognize you as a known contact. We may from time to time use the information you provide for Invites to send reminders to such invitees to accept the Invite to become a Member. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us in the event of any unauthorized use of your account or other breach of security.
UNDER NO CIRCUMSTANCE SHALL ANY DISCLOSURE OF ANY MEMBER CONTENT TO BULX.COM BE SUBJECT TO ANY OBLIGATION OF CONFIDENTIALITY OR EXPECTATION OF COMPENSATION OR ATTRIBUTION. BY SUBMITTING ANY MEMBER CONTENT TO OR THROUGH BULX.COM, YOU REPRESENT AND WARRANT THAT ALL YOUR MEMBER CONTENT WILL NOT VIOLATE ANY RIGHT OF ANY THIRD PARTY, INCLUDING COPYRIGHT, TRADEMARK, PRIVACY, OR OTHER PERSONAL OR PROPRIETARY RIGHTS. YOU REPRESENT AND WARRANT THAT NO MEMBER CONTENT WILL BE OR CONTAIN LIBELOUS OR OTHERWISE UNLAWFUL, ABUSIVE, OR OBSCENE MATERIAL. YOU ARE AND SHALL REMAIN SOLELY RESPONSIBLE FOR YOUR MEMBER CONTENT. YOU REPRESENT AND WARRANT TO BULX.COM THAT BULX.COM IS FREE TO USE THE MEMBER CONTENT, AND IMPLEMENT ANY SUGGESTIONS CONTAINED THEREIN, IF IT SO DESIRES, AS PROVIDED OR AS MODIFIED BY BULX.COM, WITHOUT OBTAINING PERMISSION OR LICENSE FROM ANY THIRD PARTY AND WITHOUT ANY COMPENSATION TO YOU.
What information do we collect? We will never, under any circumstances, sell your personal information, including your email address and phone number, to any third party for any reason.
* We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
* When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit some parts of our site anonymously.
* We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
* Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information? We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
* To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
* To allow us to better service you in responding to your customer service requests.
* To quickly process your transactions.
* To administer a contest, promotion, survey or other site feature.
* If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails.
If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. BULX.com may share information with its subsidiaries and other affiliated companies, and with other carefully selected vendors and business partners with whom we work (collectively, "Site Affiliates"). This includes companies that offer affinity, frequent-user, and reward programs; and, companies that perform marketing services and other business operations for us (including providing goods and services to our users, as necessary to complete transactions you request).
All companies that act on our behalf are contractually obligated to keep all information confidential and to use the customer information only to provide the services we ask them to perform for you and us. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third party vendors, but these statistics do not include Personal Information. We may disclose Personal Information we collect from you if required to do so by law or in the good-faith belief that disclosure is necessary (a) to obey the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or the rights or property of other users of our Site; or (c) to act in an emergency to protect the personal safety of users of our Site or the public. On a limited basis, we may also disclose your Personal Information to certain Site Affiliates for their use in contacting you, when we reasonably believe their products or services are complementary to your interests or BULX.com’s business.
How do we protect visitor information? We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.